Customer Support Whenever You Need

Welcome to the front desk! We’re here to provide any customer support assistance you might need.

If you have any issues you’d like to get clarification on or questions you need answered, you can come find us any time of any day. We’ve done our best to make every last thing around here as clear as possible but at the same time we know all too well that there’s always a chance you’ll still need to contact us for one reason or another.

Because we’re already aware of this possibility, we’ve prepared a number of methods you can use to get in touch with us. Don’t hesitate to use whichever one suits you best because we’ll make sure we get back to you no matter what.

Ready-Made Answers for Your Common Queries

In some cases, we’re able to anticipate your questions because we get the same few ones more often than others – so often, in fact, that we’ve pre-prepared a few vital resources and directions for anyone and everyone who might want to ask about these very issues.

Have a look and see if you can find the answers to your questions here.

Forgotten Credentials

Forgot either your username or your password? Maybe even both? Step over here and we’ll do our best to help you get them back.

EddyVegas Promotions

Want to know what amazing offers we have available for you? We have a list for you to browse complete with all the relevant details.

More Direct Communication Methods

On the off chance those didn’t cover your queries, fret not; you can speak to someone from our team and get the answers you were looking for.

Live Chat

Our live chat service is your easiest way to get directly in touch with a member of our Customer Support team who can help you solve whatever issue it is you have whether it’s common or not.

To access this function, just click on the purple floating chat button on the bottom right of your screen and start chatting away with a customer support team member.


If it so happens there are no Customer Support team members available to help you out, you can contact us via email at [email protected].

Our email support system is also available 24 hours a day, 7 days a week so you can count on us receiving and responding to your email in due time.

Help Us Help You – A Few Handy Tips

To get the answers you’re looking for as fast and as accurate as possible, the best way is to make sure that your questions are as clear as possible from the get go. Additionally, check if we already have the answers you’re looking for right here before you send your questions to us.

Here’s a list of details you should include when you reach out:

  • Your username (if you are a registered EddyVegas player)
  • The issue you’re facing
  • Which page had this issue (ideally, provide the exact URL)
  • The date and time this happened
  • Any error message you might have received