Find Your Answers in Our EddyVegas FAQ

Have questions about EddyVegas? Well, you’ve come to the right place because we’ve got answers, and we’ve put together this page of frequently asked questions for players like you.

General Questions

There is a very easy 2-step registration process for EddyVegas. Just click on the ‘Sign Up’ button on the top right of the screen and follow the instruction in the pop-up.

For a more detailed explanation of how to open an account with us, check out the Getting Started help page, which will walk you through all the steps to start playing.

Enter your Username and Password in the top bar and click ‘Login’. Once you’re logged in, you’ll be ready to play!

Click the ‘Forgot Password?’ button here, or find it on the top right underneath the Login and Sign Up button, enter the email associated with your account, and follow the instructions that will be forwarded to your email.

There are plenty of casino game options readily available on our home page, with a selection of featured slot games ready to play in just one click.

You can also navigate the different game options using the left sidebar, which will allow you to filter the games by their type (such as Slots, Jackpots, Live Dealers, Blackjack, and Roulette) or by game provider. EddyVegas has over 1,500+ online casino games to choose from, and are constantly introducing new game providers to keep expanding their library.

No, you do not need to download any software to play online slot games on EddyVegas. All the games are available instantly through your desktop or mobile browser in a no download format.

Yes, you can play on mobile or tablet through our dedicated EddyVegas mobile site. You will be able to access the site and the available games through your mobile browser without the need to download any app.

You will know that you are on the mobile site when you see “/en/mobile/” in the URL.

You must be at least 18-years-old to play on EddyVegas. There is strictly no underage gambling allowed, and we take our age verification very seriously.

Yes, we want to make sure that all players are having fun responsibly, which is why we have a Safe Gaming policy. Check out our Safer Gaming page for more information about how we make sure to support responsible gaming here at EddyVegas.

You can set play limits through the ‘Limits’ section in your account, which will allow you to place deposit, bet, and/or loss limits. This can help prohibit you from depositing, betting, or losing more than your specified amount over a chosen number of days.

You will also find a self-exclusion tool for up to 30 days in the ‘Limits’ section of your account if you would like to take a break from gambling. If you would to self-exclude for a longer period of time, you can contact our Customer support team.

Have a look at our Safer Gaming page for more details.

Offers and Promotions

There are plenty of ongoing promotions here at EddyVegas, such as the Viva Las Free Spins promotion, the weekly Boozy Wednesday Free Spins, and daily bonuses through the Vegas Spin Club.

New players can enjoy the 24k Welcome Bonus on top of the other promotions.

EddyVegas also has a range of seasonal, limited time promotions. So be sure to keep an eye out!

Vegas Spin Club is an exciting way for active players to receive free bonuses daily for logging in. Players are given three free spins every day they log in on the Vegas Spin Club slot machine, which can be used to potentially win one or more free bonuses.

Check out the Vegas Spin Club page to find out more about it, how it works, and how you can get your free spins and daily bonuses.

Yes! We love rewarding regular players with a plethora of bonuses, including no deposit free spins, match bonuses, and cashback bonuses. We have four different tiers in our loyalty program for players to climb, each rewarding an increasing amount of bonuses.

Find out more about our EddyVegas Superfan Loyalty Program.

Yes, you can join a variety of online slot tournaments right here at EddyVegas. You can join one of our weekly Sin City Championships, where players who reach the top of the leaderboard can win a share of the prize pool. Players are automatically opted into these championships, making it an easy way to win free prizes just for playing your favourite games!

We also support slot tournaments hosted by a variety of slot providers, giving players even more ways to win by just playing.

Deposit and Withdrawals

EddyVegas supports a wide variety of payment methods, which includes Visa Credit and Debit, Jeton, eZeeWallet, Interac, Bitcoin, CashtoCode, and more.

For more information about all the accepted payment methods, you may have a look at our Deposit Help Page.

Yes, you are able to make deposits using your Bitcoin wallet. Just select ‘Bitcoin’ as your chosen payment method when depositing, and you will be directed to our Bitcoin payment platform. Once you have transferred your Bitcoin through your e-wallet, it will be converted into a playable FIAT currency and will be available for use immediately.

Once you log into your account, you can click on the ‘Deposit’ button to get started. Select your preferred payment method and follow the instructions.

For a detailed guide on how to make a deposit with your preferred payment option, please visit our Deposit Help Page.

Looking to withdraw your winnings? Just log into your EddyVegas account and click ‘Withdraw’. Select the payment method you wish to withdraw using and follow the instructions.

For a detailed guide on how to withdraw using your preferred payment option, please visit our Cash Out Help Page.

I Need More Help

If you can’t find the answer you’re looking for on this FAQ page, feel free to reach out to our Customer Support team, who will be available to help you out with your queries. You can reach out through Live Chat by clicking the chat button on the bottom right of your screen.

If no Customer Support team members are available, you can contact us via email at [email protected], which is available 24/7.