Refund Policy

We are committed to providing a fair, transparent, and responsible refund process. If you believe a deposit, payment, or account transaction has been processed incorrectly, you may submit a refund request for review.

• Refund requests must be submitted within 2 days of the transaction date.
• All refund requests are reviewed on a case-by-case basis.
• Refunds are generally not available for wagers that have been placed, completed gaming activity, promotional credits, bonus funds, or transactions that breach our Terms and Conditions.
• Approved refunds will be returned to the original payment method used for the transaction where possible.
• Processing times may vary depending on the payment provider and financial institution.
• We reserve the right to refuse refund requests where fraud, abuse, chargeback misuse, or unauthorised activity is suspected.

For refund inquiries, please contact our support team at [email protected].